Heroine of the Week

Carol Tome CEO of Shipping Giant UPS

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Carol Tome is a corporate professional from the United States who serves as United Parcel Service’s current CEO (UPS). She was formerly employed by The Home Depot, where she was Vice President and Treasurer from 1995 until 2019 before being promoted to Executive Vice President and Chief Financial Officer. Since 2003, she has been a UPS board member.

Tomé refers to her upbringing, which she describes as “an extraordinary childhood,” as being centred on the significance of aptitude and hard effort. She picked up survival skills such as fishing, cooking, sewing, and hunting. Her father ran a local bank. Tomé had a keen interest in money at a young age and had plans to pursue a career in banking after graduating from the University of Denver’s business program.

Tomé worked as a commercial lender for United Bank of Denver (now part of Wells Fargo), as director of banking for Johns-Manville Corporation, and as vice president and treasurer of Riverwood International Corporation of Atlanta, a multinational provider of paperboard, packaging, and packaging machinery. When Home Depot needed an experienced executive for a Mexican expansion, she joined the company in 1995. In 2001, she was made CFO. The Home Depot increased in size from 400 to 2,200 locations during her tenure there, bringing in close to $100 billion in revenue. Throughout her tenure, its share price rose by more than 450 percent. Her work at The Home Depot has been praised for its success in recovering from the housing and financial crisis of 2008–2009.

Tomé has been ranked as the 16th and 12th most powerful woman in the world by Forbes on two separate occasions. Tomé was ranked number two among the greatest chief financial officers in The Wall Street Journal’s 2012 ranking and was named one of Fortune magazine’s top 50 most powerful businesswomen.

Tomé was chosen for the first Forbes 50 Over 50 list, which recognizes innovators, businesspeople, scientists, and other people of accomplishment who are over 50.

She has made a remarkable impact and has maintained sustainable growth in her career. She is identified as a woman of impact in various spheres of life.

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